Frequently Asked Questions

Q: Can you help with Staircase Design?
A: Yes, we can discuss your requirements and design a staircase that best suits your needs

Q: Is your design and quote service free of charge?
A: Yes, we can help you free of charge and obligation

Q: Do you only build timber stairs?
A: Yes, although we often incorporate wrought iron balustrade.

Q: Do you also build steel staircase?
A: No, but we are happy to help you with a recommendation.

Q: Do you use all species of timber for your wooden stairs and balustrades?
A: Yes we do, providing we can can get the timber in the sizes we require for manufacture.

Q: Which species of timber do you most commonly used?
A: We use Radiata Pine from new zealand and Victorian Ash or Tasmanian Oak, however we often use exotic timeber such as Jarrah, Black Butt, Spotted Gum, Brush Box, Blue Gum, Tallowood, Iron Bark and also various recycled timbers.

Q: Do you build MDF or custom wood staircases?
A: Generally we don't use these products but will if specifically required.

Q: Do you manufacture all types and designs of staircases?
A: Yes we do, including straight stairs, winder stairs, landing stairs, flaired, curved or geometric stairs.

Q: Do you build spiral staircases?
A: No we don't, however it is often possible to fit a winder stair into the same area.

Q: Do you only install interior staircases?
A: Yes, but we can provide exterior stairs on a supply only basis.

Q: Can you provide timber stair treads for a steel staircase?
A: Yes we can in any species of timber.

Q: Do you manfacture attic ladders?
A: No, we don't. However we can recommmend a supplier.

Q: What are the most common terms for staircase components?
A: Tread, riser, stringer, winder, landing, handrail, newel post, baluster, bullnose tread, turnery, scroll or volute, scotia, cut stringer, closed stringer.

Q: Do you have a showroom or display?
A: Yes, you are most welcome to visit us by appointment for personal attention.